Frequently Asked Questions
General Questions
What is Thrifted & Co.?
Thrifted & Co. is a luxury consignment and high-end thrift brand specializing in curated, pre-loved designer fashion. We offer a selection of authenticated clothing, shoes, handbags, and accessories, making sustainable luxury shopping effortless and stylish.
Where can I shop Thrifted & Co. items?
You can shop online through our website and at select pop-up events. Follow us on social media for updates on upcoming pop-ups!
Do you have a physical store?
Currently, we operate online and through limited-time pop-up locations. Stay tuned for future announcements!
Buying & Shipping
Are all items authentic?
Yes! We carefully authenticate every item before listing it for sale. We take pride in offering only genuine designer pieces.
Can I return or exchange an item?
Due to the nature of consignment and thrift shopping, all sales are final. Please review product descriptions and sizing carefully before purchasing.
How long does shipping take?
Orders are typically processed within 2-3 business days. Shipping times vary based on location, but most orders arrive within 5-7 business days.
Do you ship internationally?
Yes! Shipping costs will be sent separately for international shipping!
How can I track my order?
Once your order ships, you will receive a confirmation email with tracking details.
Selling & Consigning
How do I sell my designer items with Thrifted & Co.?
You can submit your items for consignment by emailing us at contact@thriftedandco.com with photos and details. If accepted, we will provide further instructions on shipping or drop-off.
What brands do you accept?
We accept high-end designer brands such as Chanel, Gucci, Louis Vuitton, Prada, and more. If you’re unsure about a brand, feel free to reach out.
How do payouts work?
Once your item sells, you will receive a percentage of the sale price via your preferred payment method. We provide full details upon acceptance of your consignment.
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Personalized Style Box
What is the Personalized Style Box?
The Personalized Thrift Box is a curated package of designer thrifted pieces tailored to your style. Simply email us three photos of your fashion aesthetic along with your sizes, and we’ll handpick items just for you.
How much does the Personalized Style Box cost?
Pricing varies based on the number and type of items selected. Contact us for details on available package options. Two items, will be $145 plus tax.
Can I request specific brands or styles?
While we do our best to match your preferences, selections are based on our current inventory. If you have specific requests, let us know, and we will try to accommodate them!
Are Personalized Style Boxes refundable?
Since each box is customized, all sales are final. However, we ensure every selection aligns with the style references you provide.
Contact & Support
How can I contact Thrifted & Co.?
You can reach us at contact@thriftedandco.com or through our Instagram DM. We’re happy to help with any questions!
How can I stay updated on new arrivals and pop-up events?
Follow us on Instagram and subscribe to our newsletter for the latest updates, exclusive drops, and event announcements.
Still have questions? Feel free to reach out, we would love to hear from you!